Annapoorna and/or its affiliates ("Annapoorna," the "Company," "we," "us," and "our,") respect your privacy and is committed to protecting it through its compliance with its privacy policies. This policy describes:

• the types of information that Annapoorna may collect from you when you access or use its websites, applications and other online services (collectively, referred as "Services"); and

• its practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to the information Annapoorna collects through its Services, in email, text and other electronic communications sent through or in connection with its Services.

This policy DOES NOT apply to information that you provide to, or that is collected by, any third-party, such as restaurants at which you make reservations and/or pay through Annapoorna's Services and social networks that you use in connection with its Services. Annapoorna encourages you to consult directly with such third-parties about their privacy practices.

Please read this policy carefully to understand Annapoorna's policies and practices regarding your information and how Annapoorna will treat it. By accessing or using its Services and/or registering for an account with Annapoorna, you agree to this privacy policy and you are consenting to Annapoorna's collection, use, disclosure, retention, and protection of your personal information as described here. If you do not provide the information Annapoorna requires, Annapoorna may not be able to provide all of its Services to you.

If you reside in any part of the world, Annapoorna, located at359, DG-3, Vikaspuri, New Delhi-110018, India will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Services.

Your data controller is responsible for the collection, use, disclosure, retention, and protection of your personal information in accordance with its privacy standards as well as any applicable national laws. Your data controller may transfer data to other members of Annapoorna as described in this Privacy Policy. Annapoornamay process and retain your personal information on its servers in India where its data centers are located, and/or on the servers of its third parties (in or outside India), having contractual relationships with Annapoorna.

This policy may change from time to time, your continued use of Zomato's Services after it makes any change is deemed to be acceptance of those changes, so please check the policy periodically for updates.

The information we collect and how we use it

Annapoorna ("Annapoorna," the "Company," "we," "us," and "our”) collects several types of information from and about users of our Services, including:

• Your Personal Information("PI") - Personal Information is the information that can be associated with a specific person and could be used to identify that specific person whether from that data, or from the data and other information that we have, or is likely to have access to. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.

• Information about your internet connection, the equipment you use to access our Services and your usage details.

We collect this information:

• directly from you when you provide it to us; and/or

• automatically as you navigate through our Services (information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies).

Information You Provide to Us

The information we collect on or through our Services may include:

• Your account information: Your full name, email address, postal code, password and other information you may provide with your account, such as your gender, mobile phone number and website. Your profile picture that will be publicly displayed as part of your account profile. You may optionally provide us with this information through third-party sign-in services such as Facebook and Google Plus. In such cases, we fetch and store whatever information is made available to us by you through these sign-in services.

• Your preferences: Your preferences and settings such as time zone and language.

• Your searches and other activities: The search terms you have looked up and results you selected.

• Your browsing information: How long you used our Services and which features you used; the ads you clicked on.

• Your communications: Your participation in a survey, poll, sweepstakes, contest or promotion scheme; your request for certain features (e.g., newsletters, updates or other products); your communication with us about employment opportunities posted to the services.

• Your transactional information: If you make purchases through our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions, including (but not limited to) your phone number, address, email, billing information and credit or payment card information. This information may be shared with third-parties which assist in processing and fulfilling your requests, including PCI compliant payment gateway processors. When you submit credit or payment card information, we encrypt the information using industry standard technologies, as further described below under "Payment Card Information." If you write reviews about businesses with which you conduct transactions through our Services, we may publicly display information that you transacted with those businesses.

Data Collection Technologies

• Usage information: Details of your use of our Services, including traffic data, location data, logs and other communication data and the resources that you access and use on or through our Services.

• Computer and device information: Information about your computer, Internet connection and mobile device, including your IP address, operating systems, platforms, browser type, other browsing information (connection, speed, connection type etc.), device type, device's unique device identifier, mobile network information and the device's telephone number.

• Stored information and files: Our applications also may access metadata and other information associated with other files stored on your mobile device. This may include, for example, photographs, audio and video clips, personal contacts and address book information.

• Mobile device IDs: Unique mobile device identifier (e.g. IDFA or other device IDs on Apple devices like the iPhone and iPad), if you're using our Services on a mobile device, we may use mobile device IDs (the unique identifier assigned to a device by the manufacturer), instead of cookies, to recognize you. We may do this to store your preferences and track your use of our applications. Unlike cookies, mobile device IDs cannot be deleted. Advertising companies may use device IDs to track your use of our applications, track the number of advertisements displayed, measure advertising performance and display advertisements that are more relevant to you. Analytics companies may use mobile device IDs to track your usage of our applications.

• Your preferences: Your preferences and settings such as time zone and language.

• Mobile status: For mobile application users, the online or offline status of your application.

 

 

How we use the information we collect

• We use the information we collect from and about you for a variety of purposes, including to:

• Process and respond to your queries

• Understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, and make special offers.

• Administer our Services and diagnose technical problems.

• Send you communications that you have requested or that may be of interest to you by way of emails, or courier, or registered post, or telephone calls, or any other mode of communication. We may also share your preferences or the Services availed by you with your network followers on Annapoornafor marketing and other promotional activities of our Services.

• Generate and review reports and data about, and to conduct research on, our user base and Service usage patterns.

• Administer contests and sweepstakes.

• Provide you with customer support.

• Provide you with policies about your account.

• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• Notify you about changes to our Services.

• Allow you to participate in interactive features offered through our Services.

• In any other way we may describe when you provide the information.

• For any other purpose with your consent.

How we share the information we collect

We may disclose personal information that we collect or you provide, as described in this privacy policy, in the following ways:

General Information Disclosures

• To our subsidiaries and affiliates, which are entities under common ownership or control of our ultimate parent company Annapoorna

• To contractors, advertisers/service providers who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Annapoorna's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Annapoorna about the users of our Services are among the assets transferred.

• To third-parties to market their products or services to you if you have consented to receive the promotional updates. We contractually require these third-parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.

• To fulfill the purpose for which you provide it.

• For any other purpose disclosed by us when you provide the information.

• Service Providers. We may share your information with outside vendors that we use for a variety of purposes, such as to send you communications via emails, messages or tele-call to inform you about our products that may be of interest to you, push notifications to your mobile device on our behalf, provide voice recognition services to process your spoken queries and questions, help us analyze use of our Services, and process and collect payments. Some of our products, services and databases are hosted by third party hosting services providers. We also may use vendors for other projects, such as conducting surveys or organizing sweepstakes for us. We may share information about you with these vendors only to enable them to perform their services.

• Legal Purposes. We may share your information when we believe in good faith that such sharing is reasonably necessary in order to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process. We may also share your information to investigate and address threats or potential threats to the physical safety of any person, to investigate and address violations of this Privacy Policy or the Terms of Service, or to investigate and address violations of the rights of third parties and/or to protect the rights, property and safety of Annapoorna, our employees, users, or the public. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations on account of legal request such as subpoena, court order or government demand to comply with the law.

• Social Networks. If you interact with social media features on our Services, such as the Facebook Like button, or use your social media credentials to log-in or post content, these features may collect information about your use of the Services, as well as post information about your activities on the social media service. Your interactions with social media companies are governed by their privacy policies.

• To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Annapoorna, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Consent. We may share your information in any other circumstances where we have your consent.